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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Grim

March 22, 2025

5  out of  5
rating by Grim
"Spoke to a woman named Stephanie, although I had a lot of questions; she was thankfully very patient with me and kept me informed. Also kept a kind tone and that goes a long way especially over a phone call."
We responded:
"We really appreciate your review! we are happy to hear that Stephanie was able to assist you with your auto insurance needs. Its wonderful to know that Stephanie's kindness and informative approach made a positive impact on your experience. We're here to help with any further questions. "
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Joely Carrera Arenas

March 22, 2025

5  out of  5
rating by Joely Carrera Arenas
"Stephanie was incredibly helpful and made my experience so much easier. She was kind, patient, and genuinely pleasant to work with. I really appreciated her assistance and would highly recommend her to anyone!"
We responded:
"we are thrilled to hear that Stephanie was able to make your Auto Insurance experience easier and more enjoyable. Her Kindness and pleasant demeanor are qualities we value in our team members. Your review means a lot to us... Thank you! "
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BadForTheSoul

March 21, 2025

5  out of  5
rating by BadForTheSoul
"Stephanie was very nice to me. Helped me out with all my needs (:"
We responded:
"Thank you for taking the time to write a review, it means a lot to us. Stephanie and the Brenda Hidalgo State Farm team always strives to provide excellent service. if you need further assistance with your Auto insurance or life insurance please feel free to reach out. "
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Adee sesma

March 21, 2025

5  out of  5
rating by Adee sesma
"I came to this location and was attended by Stephanie S. She was so sweet! Helpful and attentive. Loved her attitude and kind spirit."
We responded:
"Thank you for your Kind words and for choosing Brenda Hidalgo State Farm for your insurance needs. Stephanie is always ready to welcome customers. I'm glad you had a positive experience. "
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Rudy Martinez

March 21, 2025

5  out of  5
rating by Rudy Martinez
"Stephanie is amazing she helped me with all my questions and concerns in regards to my Insurance policies. Will definitely be recommending this office to my family and friends."
We responded:
"Thank you so much for your review and recommendation. Stephanie always strives to provide the best experience for everyone, and she will be happy to assist your family and friends with their auto and life insurance needs. We truly appreciate your support!"
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Magued Ghobreal

March 15, 2025

5  out of  5
rating by Magued Ghobreal
"I’ve had an excellent experience with Paula. I walked in to State Farm office in Torrance, CA to establish an auto insurance for my classic car. Paula was very friendly and professional. She walked me through the different coverage options that State Farm offers and I picked the option that is most suitable to me. I definitely recommend!"
We responded:
"Magued, thank you for sharing your experience! We're thrilled to hear that Paula was able to assist you in establishing auto insurance for your classic car. Her friendly and professional approach, as well as her ability to clearly explain the different coverage options, is something we greatly value. We appreciate your recommendation and are glad you found the option that suits you best. If you need any further assistance, please don't hesitate to reach out. We're always here to help!"
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Savannah Torres

October 18, 2024

5  out of  5
rating by Savannah Torres
"the customer service is wonderful here👍 ! I met this young beautiful lady , Melody . She helped me understand my bill when I was having trouble understanding 🙌👏! I definitely recommend this agency for they know how to treat their costumers 💖"
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Angel Arredondo

October 18, 2024

5  out of  5
rating by Angel Arredondo
"Had a nice experience with friends and family I had injured my leg previously so I was slightly limping but the staff were so great 10/10 definitely recommend, there was one of their staff members who helped me out a little more then the other per the injury I think her name was Melony Or Melody not to sure I asked but couldn’t really hear it to well, but most definitely writing this review because of her great service with helping and guiding me and friends but over all great experience if you have family you should definitely come and spend time here it was worth it ✨"
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Nyla Skye

October 18, 2024

5  out of  5
rating by Nyla Skye
"I want to give my thanks to Melody Zapien for their amazing help. They broke down my bill, explaining the charges in a way that made everything clear. Their knowledge made navigating the process much easier, and I truly appreciate their support."
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Rin Canales

October 18, 2024

5  out of  5
rating by Rin Canales
"This employee melody was extremely helpful, very caring and sweet, thank you !!"
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no u

September 1, 2024

5  out of  5
rating by no u
"So happy to find this agency. The nice young woman Melody has helped me extensively and answered all my remaining questions in a timely manner. I would 100% come back again if I had any questions."
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Naasym Scott

August 30, 2024

5  out of  5
rating by Naasym Scott
"This employee named Melody was so nice and caring. She has a kind heart and gave me a couple options to keep me satisfied with my policy and i really appreciate how she can handle a client. Thank you so much Melody!"
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meep

August 30, 2024

5  out of  5
rating by meep
"This location really helped me as far as auto insurance my help provider Mel give me all the information I needed for my cars and was overall a really easy prossess"
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Juls

August 30, 2024

5  out of  5
rating by Juls
"The customer service here is phenomenal. I had such a nice lady named Melody assist me. She made sure to answer any question I had and ensured that everything went smoothly. Bless her heart. I would recommend this office for sure if the employees are anything like Melody."
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Daniela Andrade

August 30, 2024

5  out of  5
rating by Daniela Andrade
"There was a sweet young woman by the name of Melody who really helped me on what I needed to get done. She’s an amazing worker and a hard worker as well, with a good attitude and a wonderful mindset! She was very helpful in helping me :) and very sweet. I recommend coming to this office with your family or even with your friends where there are great people to help you!"
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Casey E Mcquire

August 30, 2024

5  out of  5
rating by Casey E Mcquire
"I spoke with the most absolutely wonderful people here!!! They were completely transparent about pricing and coverages and just overall wonderful! I was first greeted by this very sweet girl Melody, she helped me organize a payment with my son as well as gave me the most wonderful attitude and vibes that I felt so so welcomed. I 100% recommend this agency as you’ll feel right at home!!"
We responded:
"it's a wonderful feeling hear that you had such a positive experience with our team, especially with Melody. It's great to know that you felt welcomed. Casey, we're always here to make sure you feel right at home!"
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Paula Zapien

July 25, 2024

5  out of  5
rating by Paula Zapien
"Thank you Melody for your outstanding service! I have life insurance and so happy this is my agency"
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angelina botonis

July 24, 2024

5  out of  5
rating by angelina botonis
"I can’t believe how good an employee Melody was great at directing me and was Very patient and made me feel secure that this was the place for me."
We responded:
"We are lucky to have Melody as part of the team, her priority is always to make everyone feel secure and well-directed. Thank you for your kind words! "
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Kaizen

July 23, 2024

5  out of  5
rating by Kaizen
"This super nice lady named Melody helped me a ton with giving me a estimation on how much i can save on auto insurance. I really love the customer service especially Melody. She was smooth and everything and I've never been so well informed as much as she has explained to me. 5 stars!!"
We responded:
"We are very happy to know Melody provided you with valuable information. your 5-star rating is greatly appreciated! "
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Alexander McMahon

July 23, 2024

5  out of  5
rating by Alexander McMahon
"Super kind and friendly customer service. Melody was super attentive and answered all my questions!"
We responded:
"Lex, we truly appreciate your time in writing this review, it means a lot to us! We're happy to know Melody provided you with friendly service! "
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Alex Estrada (Ale)

July 23, 2024

5  out of  5
rating by Alex Estrada (Ale)
"Extremely good customer service by staff member Melody she heard my concerns and directed me to the help I needed."
We responded:
"We are so excited to know Melody provided you with excellent service. thank you Alex for your kind words! "
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Alonzo Araujo (SuperAlonzo102)

July 23, 2024

5  out of  5
rating by Alonzo Araujo (SuperAlonzo102)
"I am so grateful for this place. This nice lady named Melody helped me so much with the things that I needed. She was so passionate about her work and made sure that everything went smoothly on my end. I would give Melody a 10/10 for the help she gave me and I 100% would recommend this office to my family and friends."
We responded:
"We truly appreciate your time in writing this review! we are happy to hear that Melody provided you with great service and made sure everything went smoothly. your 10/10 rating means a lot to us! "
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Caleb Gayosso-Damian

June 15, 2024

5  out of  5
rating by Caleb Gayosso-Damian
"Great Service and Attitude Esequiel!!!"
We responded:
"Caleb, Thank you for taking the time in providing our amazing team member Ezequiel a review! "
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Karen Garcia

June 13, 2024

5  out of  5
rating by Karen Garcia
"Ezequiel gave me great service, plus he is very polite. This is the best insurance option in Town"
We responded:
"We are so lucky to have such a polite team member service our customers. We appreciate you Karen, for sharing your experience through a review. "
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Abby Gayosso

June 13, 2024

5  out of  5
rating by Abby Gayosso
"Gracias por tener a personas como Ezequiel que es de gran ayuda, para nuestra comunidad hispana!"
We responded:
"Tienes toda la razón Abby, nuestra prioridad es asegurarnos de que todos reciban el servicio que se merecen y tener un miembro del equipo como Ezequiel que se preocupa y puede ayudar a la comunidad hispana, nos ayuda a lograr ese objetivo. Gracias por tomarse el tiempo de darle una reseña. "