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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shaun Guinn

May 14, 2025

5  out of  5
rating by Shaun Guinn
"Lesslie is amazing she helped me with all my questions and concerns in regards to my Insurance policies. Will definitely be recommending this office to all of my family and friends. Amazing service 10/10"
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Krystal Gomez

May 8, 2025

5  out of  5
rating by Krystal Gomez
"I had an absolutely wonderful experience with State Farm Agent Ethan in Torrance. From the moment I walked in, Ethan was professional, knowledgeable, and genuinely caring. He took the time to explain all my options clearly and made sure I felt confident in every decision. What stood out most was his patience and dedication he truly went above and beyond to ensure I received the best possible coverage for my needs. It’s rare to find someone so trustworthy and personable in the insurance world. I highly recommend Ethan to anyone looking for outstanding service and peace of mind. Five stars all the way!"
We responded:
"Thank you so much for your kind words and glowing review! We truly appreciate you taking the time to share your experience. It means a lot to us to hear that Ethan provided you with exceptional service and made you feel confident in your auto insurance decisions. At Brenda Hidalgo State Farm, we strive to make sure our clients feel cared for, informed, and supported, so it’s wonderful to hear that Ethan a licensed insurance team member was able to exceed your expectations. Your trust and recommendation are incredibly valuable to us. Thank you again for your five-star review and for choosing us to meet your insurance needs."
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Edith Santiago

May 8, 2025

5  out of  5
rating by Edith Santiago
"Thank you Ms.paula for having the patience and taking ur time making sure I understood. Definitely recommend Paula 101 insurance"
We responded:
"Paula is very grateful to you for giving her the opportunity to go over your auto and life insurance needs. We are happy to have you as our Brenda Hidalgo State Farm family."
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Lily Gomez

May 8, 2025

5  out of  5
rating by Lily Gomez
"Thanks to Paula so much for all her help. She's made my experience with State Farm worth working with due to her kind, selfless attitude and trustworthy knowledge. I will definitely be recommending people thanks to her. Appreciate all the effort, time and help. :)"
We responded:
"Your review means a lot to Paula and the team at Brenda Hidalgo State Farm. We are happy you are part of our insurance agency family. our licensed insurance team member Paula mission is to always listen to our customers and provide the best options to their needs. I'm glad she was able to be that person for you. We couldn't thank you enough for your kind words. "
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Teresa Castellon

May 8, 2025

5  out of  5
rating by Teresa Castellon
"I want to give a huge, thank you to Paula. I talked to her a few times about life, insurance policies, and things I should be looking for. She helped me answer those questions and also she provided honest feedback on what I should do for my husband and I and are situation with our 4 children."
We responded:
"Hi Teresa, We are happy to hear Paula could answer your questions regarding life insurance. Congratulations in obtaining life insurance for you and your family. Thank you for your review. "
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Monterey Apts

May 8, 2025

5  out of  5
rating by Monterey Apts
"Always exceptional service! Paula is the Life insurance Specialist and will help you choose what’s best for you and your family. Did you know you can also get a credit card with them?! They are the best"
We responded:
"Our amazing licensed team member Paula has a passion in making sure our customers understand what life insurance can do for you and your family. We really appreciate you sharing this through a review."
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Emilio Garmendia (WilierFlako)

April 3, 2025

5  out of  5
rating by Emilio Garmendia (WilierFlako)
"Stephanie helped me out with all of my questions and helped me understand my bill. I would 100% recommend to all my friends and family."
We responded:
"Emilio, thank you for taking the time in sharing the experience you had with Stephanie, she is great on making sure you understand your auto insurance billing and coverage."
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Grim

March 22, 2025

5  out of  5
rating by Grim
"Spoke to a woman named Stephanie, although I had a lot of questions; she was thankfully very patient with me and kept me informed. Also kept a kind tone and that goes a long way especially over a phone call."
We responded:
"We really appreciate your review! we are happy to hear that Stephanie was able to assist you with your auto insurance needs. Its wonderful to know that Stephanie's kindness and informative approach made a positive impact on your experience. We're here to help with any further questions. "
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Joely Carrera Arenas

March 22, 2025

5  out of  5
rating by Joely Carrera Arenas
"Stephanie was incredibly helpful and made my experience so much easier. She was kind, patient, and genuinely pleasant to work with. I really appreciated her assistance and would highly recommend her to anyone!"
We responded:
"we are thrilled to hear that Stephanie was able to make your Auto Insurance experience easier and more enjoyable. Her Kindness and pleasant demeanor are qualities we value in our team members. Your review means a lot to us... Thank you! "
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BadForTheSoul

March 21, 2025

5  out of  5
rating by BadForTheSoul
"Stephanie was very nice to me. Helped me out with all my needs (:"
We responded:
"Thank you for taking the time to write a review, it means a lot to us. Stephanie and the Brenda Hidalgo State Farm team always strives to provide excellent service. if you need further assistance with your Auto insurance or life insurance please feel free to reach out. "
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Adee sesma

March 21, 2025

5  out of  5
rating by Adee sesma
"I came to this location and was attended by Stephanie S. She was so sweet! Helpful and attentive. Loved her attitude and kind spirit."
We responded:
"Thank you for your Kind words and for choosing Brenda Hidalgo State Farm for your insurance needs. Stephanie is always ready to welcome customers. I'm glad you had a positive experience. "
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Rudy Martinez

March 21, 2025

5  out of  5
rating by Rudy Martinez
"Stephanie is amazing she helped me with all my questions and concerns in regards to my Insurance policies. Will definitely be recommending this office to my family and friends."
We responded:
"Thank you so much for your review and recommendation. Stephanie always strives to provide the best experience for everyone, and she will be happy to assist your family and friends with their auto and life insurance needs. We truly appreciate your support!"
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Magued Ghobreal

March 15, 2025

5  out of  5
rating by Magued Ghobreal
"I’ve had an excellent experience with Paula. I walked in to State Farm office in Torrance, CA to establish an auto insurance for my classic car. Paula was very friendly and professional. She walked me through the different coverage options that State Farm offers and I picked the option that is most suitable to me. I definitely recommend!"
We responded:
"Magued, thank you for sharing your experience! We're thrilled to hear that Paula was able to assist you in establishing auto insurance for your classic car. Her friendly and professional approach, as well as her ability to clearly explain the different coverage options, is something we greatly value. We appreciate your recommendation and are glad you found the option that suits you best. If you need any further assistance, please don't hesitate to reach out. We're always here to help!"
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Savannah Torres

October 18, 2024

5  out of  5
rating by Savannah Torres
"the customer service is wonderful here👍 ! I met this young beautiful lady , Melody . She helped me understand my bill when I was having trouble understanding 🙌👏! I definitely recommend this agency for they know how to treat their costumers 💖"
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Angel Arredondo

October 18, 2024

5  out of  5
rating by Angel Arredondo
"Had a nice experience with friends and family I had injured my leg previously so I was slightly limping but the staff were so great 10/10 definitely recommend, there was one of their staff members who helped me out a little more then the other per the injury I think her name was Melony Or Melody not to sure I asked but couldn’t really hear it to well, but most definitely writing this review because of her great service with helping and guiding me and friends but over all great experience if you have family you should definitely come and spend time here it was worth it ✨"
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Nyla Skye

October 18, 2024

5  out of  5
rating by Nyla Skye
"I want to give my thanks to Melody Zapien for their amazing help. They broke down my bill, explaining the charges in a way that made everything clear. Their knowledge made navigating the process much easier, and I truly appreciate their support."
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Rin Canales

October 18, 2024

5  out of  5
rating by Rin Canales
"This employee melody was extremely helpful, very caring and sweet, thank you !!"
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no u

September 1, 2024

5  out of  5
rating by no u
"So happy to find this agency. The nice young woman Melody has helped me extensively and answered all my remaining questions in a timely manner. I would 100% come back again if I had any questions."
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Naasym Scott

August 30, 2024

5  out of  5
rating by Naasym Scott
"This employee named Melody was so nice and caring. She has a kind heart and gave me a couple options to keep me satisfied with my policy and i really appreciate how she can handle a client. Thank you so much Melody!"
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meep

August 30, 2024

5  out of  5
rating by meep
"This location really helped me as far as auto insurance my help provider Mel give me all the information I needed for my cars and was overall a really easy prossess"
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Juls

August 30, 2024

5  out of  5
rating by Juls
"The customer service here is phenomenal. I had such a nice lady named Melody assist me. She made sure to answer any question I had and ensured that everything went smoothly. Bless her heart. I would recommend this office for sure if the employees are anything like Melody."
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Daniela Andrade

August 30, 2024

5  out of  5
rating by Daniela Andrade
"There was a sweet young woman by the name of Melody who really helped me on what I needed to get done. She’s an amazing worker and a hard worker as well, with a good attitude and a wonderful mindset! She was very helpful in helping me :) and very sweet. I recommend coming to this office with your family or even with your friends where there are great people to help you!"
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Casey E Mcquire

August 30, 2024

5  out of  5
rating by Casey E Mcquire
"I spoke with the most absolutely wonderful people here!!! They were completely transparent about pricing and coverages and just overall wonderful! I was first greeted by this very sweet girl Melody, she helped me organize a payment with my son as well as gave me the most wonderful attitude and vibes that I felt so so welcomed. I 100% recommend this agency as you’ll feel right at home!!"
We responded:
"it's a wonderful feeling hear that you had such a positive experience with our team, especially with Melody. It's great to know that you felt welcomed. Casey, we're always here to make sure you feel right at home!"
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Paula Zapien

July 25, 2024

5  out of  5
rating by Paula Zapien
"Thank you Melody for your outstanding service! I have life insurance and so happy this is my agency"
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angelina botonis

July 24, 2024

5  out of  5
rating by angelina botonis
"I can’t believe how good an employee Melody was great at directing me and was Very patient and made me feel secure that this was the place for me."
We responded:
"We are lucky to have Melody as part of the team, her priority is always to make everyone feel secure and well-directed. Thank you for your kind words! "