Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Savannah Torres

Savannah Torres

October 18, 2024

5  out of  5
rating by Savannah Torres
"the customer service is wonderful here👍 ! I met this young beautiful lady , Melody . She helped me understand my bill when I was having trouble understanding 🙌👏! I definitely recommend this agency for they know how to treat their costumers 💖"
Profile photo of Angel Arredondo

Angel Arredondo

October 18, 2024

5  out of  5
rating by Angel Arredondo
"Had a nice experience with friends and family I had injured my leg previously so I was slightly limping but the staff were so great 10/10 definitely recommend, there was one of their staff members who helped me out a little more then the other per the injury I think her name was Melony Or Melody not to sure I asked but couldn’t really hear it to well, but most definitely writing this review because of her great service with helping and guiding me and friends but over all great experience if you have family you should definitely come and spend time here it was worth it ✨"
Profile photo of Nyla Skye

Nyla Skye

October 18, 2024

5  out of  5
rating by Nyla Skye
"I want to give my thanks to Melody Zapien for their amazing help. They broke down my bill, explaining the charges in a way that made everything clear. Their knowledge made navigating the process much easier, and I truly appreciate their support."
Profile photo of Rin Canales

Rin Canales

October 18, 2024

5  out of  5
rating by Rin Canales
"This employee melody was extremely helpful, very caring and sweet, thank you !!"
Profile photo of no u

no u

September 1, 2024

5  out of  5
rating by no u
"So happy to find this agency. The nice young woman Melody has helped me extensively and answered all my remaining questions in a timely manner. I would 100% come back again if I had any questions."
Profile photo of Naasym Scott

Naasym Scott

August 30, 2024

5  out of  5
rating by Naasym Scott
"This employee named Melody was so nice and caring. She has a kind heart and gave me a couple options to keep me satisfied with my policy and i really appreciate how she can handle a client. Thank you so much Melody!"
Profile photo of meep

meep

August 30, 2024

5  out of  5
rating by meep
"This location really helped me as far as auto insurance my help provider Mel give me all the information I needed for my cars and was overall a really easy prossess"
Profile photo of Juls

Juls

August 30, 2024

5  out of  5
rating by Juls
"The customer service here is phenomenal. I had such a nice lady named Melody assist me. She made sure to answer any question I had and ensured that everything went smoothly. Bless her heart. I would recommend this office for sure if the employees are anything like Melody."
Profile photo of Daniela Andrade

Daniela Andrade

August 30, 2024

5  out of  5
rating by Daniela Andrade
"There was a sweet young woman by the name of Melody who really helped me on what I needed to get done. She’s an amazing worker and a hard worker as well, with a good attitude and a wonderful mindset! She was very helpful in helping me :) and very sweet. I recommend coming to this office with your family or even with your friends where there are great people to help you!"
Profile photo of Casey E Mcquire

Casey E Mcquire

August 30, 2024

5  out of  5
rating by Casey E Mcquire
"I spoke with the most absolutely wonderful people here!!! They were completely transparent about pricing and coverages and just overall wonderful! I was first greeted by this very sweet girl Melody, she helped me organize a payment with my son as well as gave me the most wonderful attitude and vibes that I felt so so welcomed. I 100% recommend this agency as you’ll feel right at home!!"
We responded:
"it's a wonderful feeling hear that you had such a positive experience with our team, especially with Melody. It's great to know that you felt welcomed. Casey, we're always here to make sure you feel right at home!"
Profile photo of Paula Zapien

Paula Zapien

July 25, 2024

5  out of  5
rating by Paula Zapien
"Thank you Melody for your outstanding service! I have life insurance and so happy this is my agency"
Profile photo of angelina botonis

angelina botonis

July 24, 2024

5  out of  5
rating by angelina botonis
"I can’t believe how good an employee Melody was great at directing me and was Very patient and made me feel secure that this was the place for me."
We responded:
"We are lucky to have Melody as part of the team, her priority is always to make everyone feel secure and well-directed. Thank you for your kind words! "
Profile photo of Kaizen

Kaizen

July 23, 2024

5  out of  5
rating by Kaizen
"This super nice lady named Melody helped me a ton with giving me a estimation on how much i can save on auto insurance. I really love the customer service especially Melody. She was smooth and everything and I've never been so well informed as much as she has explained to me. 5 stars!!"
We responded:
"We are very happy to know Melody provided you with valuable information. your 5-star rating is greatly appreciated! "
Profile photo of Lex McMahon

Lex McMahon

July 23, 2024

5  out of  5
rating by Lex McMahon
"Super kind and friendly customer service. Melody was super attentive and answered all my questions!"
We responded:
"Lex, we truly appreciate your time in writing this review, it means a lot to us! We're happy to know Melody provided you with friendly service! "
Profile photo of Alex Estrada (Ale)

Alex Estrada (Ale)

July 23, 2024

5  out of  5
rating by Alex Estrada (Ale)
"Extremely good customer service by staff member Melody she heard my concerns and directed me to the help I needed."
We responded:
"We are so excited to know Melody provided you with excellent service. thank you Alex for your kind words! "
Profile photo of Alonzo Araujo (SuperAlonzo102)

Alonzo Araujo (SuperAlonzo102)

July 23, 2024

5  out of  5
rating by Alonzo Araujo (SuperAlonzo102)
"I am so grateful for this place. This nice lady named Melody helped me so much with the things that I needed. She was so passionate about her work and made sure that everything went smoothly on my end. I would give Melody a 10/10 for the help she gave me and I 100% would recommend this office to my family and friends."
We responded:
"We truly appreciate your time in writing this review! we are happy to hear that Melody provided you with great service and made sure everything went smoothly. your 10/10 rating means a lot to us! "
Profile photo of Caleb Gayosso-Damian

Caleb Gayosso-Damian

June 15, 2024

5  out of  5
rating by Caleb Gayosso-Damian
"Great Service and Attitude Esequiel!!!"
We responded:
"Caleb, Thank you for taking the time in providing our amazing team member Ezequiel a review! "
Profile photo of Karen Garcia

Karen Garcia

June 13, 2024

5  out of  5
rating by Karen Garcia
"Ezequiel gave me great service, plus he is very polite. This is the best insurance option in Town"
We responded:
"We are so lucky to have such a polite team member service our customers. We appreciate you Karen, for sharing your experience through a review. "
Profile photo of Abby Gayosso

Abby Gayosso

June 13, 2024

5  out of  5
rating by Abby Gayosso
"Gracias por tener a personas como Ezequiel que es de gran ayuda, para nuestra comunidad hispana!"
We responded:
"Tienes toda la razón Abby, nuestra prioridad es asegurarnos de que todos reciban el servicio que se merecen y tener un miembro del equipo como Ezequiel que se preocupa y puede ayudar a la comunidad hispana, nos ayuda a lograr ese objetivo. Gracias por tomarse el tiempo de darle una reseña. "
Profile photo of Ashley Brown

Ashley Brown

June 13, 2024

5  out of  5
rating by Ashley Brown
"Ezequiel was a great help! Thank you for your kindness!"
We responded:
"Ashley, thank you for your sweet review. We are lucky to have Ezequiel as part of the team. "
Profile photo of gabriela martinez

gabriela martinez

June 11, 2024

5  out of  5
rating by gabriela martinez
"I was very impressed when I spoke to Ezekiel. He was kind, understanding, and helpful. I feel like I definitely found an agent that is responsive and caring with their clients. Thanks, Ezekiel!"
We responded:
"Thank you so much for taking the time to leave such a wonderful review about your experience with Ezekiel! We are thrilled to hear that you were impressed by his kind, understanding, and helpful nature. Ezequiel will be delighted to hear about the positive impact he had on your experience."
Profile photo of Oscar Lepe

Oscar Lepe

June 4, 2024

5  out of  5
rating by Oscar Lepe
"I'd like to give a special shoutout to Ezequiel Parra. He has truly set a high standard for what a State Farm representative should be. Ezequiel was incredibly helpful and willingly provided me with all the information I needed. I also want to mention that Brenda is fortunate to have someone like Ezequiel working for this company. Ezequiel is undoubtedly a rockstar!"
We responded:
"Oscar, we really appreciate you taking the time to leave such a fantastic review about Ezequiel! We're thrilled to hear that he has exceeded your expectations and set a high standard for what a Brenda Hidalgo State Farm representative should be. We couldn't agree more that Brenda Hidalgo Agency is fortunate to have someone like Ezequiel working with us. "
Profile photo of Jose Mendoza

Jose Mendoza

May 12, 2024

5  out of  5
rating by Jose Mendoza
"My man Zeke pulled through. 100% recommend"
We responded:
"Zeke IS the man!! We can feel the excitement through your review. thank you Jose for a vibrant review :) "
Profile photo of Jesus Alcaraz

Jesus Alcaraz

May 1, 2024

5  out of  5
rating by Jesus Alcaraz
"Awesome place, Ezekiel from customer service was very helpful and kind."
Profile photo of Victoria Cortez

Victoria Cortez

April 27, 2024

5  out of  5
rating by Victoria Cortez
"Ezekiel went above and beyond with his Duties and his Amazing customer service! 10 out of 10 I highly recommend! Thanks Ezekiel!😎"
We responded:
"Victoria, thank you for your review! I'm glad Ezequiel was able to provide you amazing service! "